K4 Care support during coronavirus

At K4 Care we will continue to provide the highest level of care and support our customers expect during the coronavirus pandemic. We follow government guidance in the UK and the Republic of Ireland to ensure we protect our customers and our staff. There are a number of measures we have taken to ensure we protect our customers, our staff and members of the public including (but not limited to):

K4 Care Offices have a COVID-19 office risk assessment in place in accordance with government and HSE guidance.

All K4 Care staff wear Personal Protective Equipment in accordance with government guidance. In England the guidance followed is Personal protective equipment

(PPE) — resource for care workers delivering homecare (domiciliary care) during sustained COVID-19 transmission in the UK.

All K4 Care Offices comply with five steps to safer working together to evidence they are staying COVID-19 secure in 2021.

K4 Care Offices have access to a central COVID-19 toolkit. This is a hub of resources that ensures our offices remain up to date with and follow current guidance.

K4 Care Offices have a Business Continuity Plan in place which includes COVID1 9 specific measures where disruption could occur.

Travel

For those who need to travel, please ensure you are up to date with current COVID-19 guidance for your area.

Useful links to further up to date information

For the most up to date information you can visit The Department of Health and Social Care or see the below links for various official sources.

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COVID-19 1 Home Care Services I K4 Care

K4 Care is well equipped to keep fully abreast of developments relating to the continued spread of Coronavirus (COVID-19) across the UK and Ireland. We are routinely monitoring developments, reviewing our protocols, and preparing appropriate responses as the situation evolves. K4 Care is committed to ensuring all steps are taken to protect the health and wellbeing of all our colleagues and customers.

Just as we have done previously in preparation for and during virus outbreaks, K4 Care continues to work closely with Health Authorities, UKHCA/Scottish Care and Care Regulators in order to protect colleagues and customers and maintain service delivery. Every K4 Care office is keeping their Business Continuity Plans under review in preparation for a possible escalation of the outbreak.

Advice during coronavirus

At the time of writing this notice the UK and Ireland are experiencing a period of sustained transmission of coronavirus. This means that cases of coronavirus are continuing to rise rapidly.

 However, as with any other virus, the best way to prevent infection and spread is to avoid being exposed to it. You can help to prevent the spread of any respiratory outbreak by doing the following:

Wash your hands often with soap and water for at least 20 seconds.

Always wash your hands when you get home or into work

Use hand sanitiser gel if soap and water are not available

Cover your cough or sneeze with a tissue, then throw the tissue in the bin straight away, or sneeze into the bend of your elbow, then wash your hands.

Avoid close contact with persons who have respiratory illness symptoms.

Avoid touching your eyes, nose and mouth with unwashed hands.

Clean and disinfect frequently touched objects and surfaces.

Cover your face by wearing a face covering in enclosed spaces

Make space by staying at least 2 metres apart — or 1 metre with a face covering or other precautions.

 If you have coronavirus symptoms, stay at home (unless you are attending a test site) a ^nd bQQk.a-free-NH—e-ttQ-checkffygu-hayemconayirus. In the Republic of Ireland you should phone your GP or GP out-of-hours straightaway to discuss your symptoms and whether you need a test for COVID-19.